Frequently Asked Questions

What materials are used in your furniture?

Our furniture is crafted from high-quality, durable materials to ensure long-lasting comfort. Each product page provides detailed information about the materials and finishes so you know exactly what you’re bringing into your home.

Are products customizable?

Many of our furniture pieces can be tailored to your preferences. You can choose from a variety of colors, fabrics, finishes, and sometimes sizes.

How do I care for my furniture?

Proper care helps your furniture stay beautiful for years. Regularly dust surfaces
with a soft cloth, avoid placing items in direct sunlight, and follow the care
instructions provided with each product.

How long does it take to get a refund?

Refunds are typically processed within 5–7 business days after we receive your returned item. Once processed,
the amount will be credited back to your original payment method.

CanI cancel my order before delivery?

Yes, as per our return and refund policy.

Do you deliver everywhere in Botswana ?

Yes, delivery is made all over Botswana. Cost will be guided by the product weight and destination.

Am I allowed to return or exchange goods once received?

Yes, as guided by our return and refund policy.